Refund policy

Our Guarantee. We want BryteMama to work for you. If you're not satisfied with your first order for any reason, contact us within 90 days of delivery and we'll refund your purchase — no lengthy forms, no hassle. Your welcome gifts are yours to keep.

How to request a refund. Reach out through the contact page on this site with your order number. We'll confirm your refund and let you know if anything needs to be returned. Approved refunds are issued to your original payment method, typically within 5–10 business days of approval; your bank or card issuer may take additional time to post it.

Subscription renewal orders. You can cancel your subscription at any time before your next billing date to avoid future charges (see our Subscription Policy). If a renewal order has already been billed, contact us within 30 days of delivery — unopened renewal orders are eligible for a refund. Return shipping for renewal orders is the customer's responsibility unless the product arrived damaged or incorrect.

Damaged or incorrect orders. If your order arrives damaged or isn't what you ordered, contact us within 7 days of delivery with a photo and we'll make it right at no cost to you.

Digital products. Digital items (such as e-book guides) are delivered instantly and are not refundable on their own, but are covered when included with a refunded first order.

Questions? Contact us through the contact page — we respond within 1–2 business days.